Terms and Conditions
1. Premise and commercial policy.
The ZOITALY GROUP S.R.L. manages the site ZOOODE.COM , is registered in the Companies Register of Bari with Tax Code and VAT Number 07734360725 and has its legal and administrative office at Via Albert Bruce Sabin, 4 - 76016 Margherita di Savoia (BT) - Italy.
At this location, two more are added for the only product return service in Germany and France:
> ZOITALY c/o SALESUPPLY - Dr.-Detlev-Karsten-Rohwedder-Str. 17 - 47228 Duisburg.
> ZOITALY c/o SALESUPPLY - 2D rue Georges Melies - 78390 Bois d'Arcy.
The following General Conditions of Sale refer exclusively to the presentation, offer, forwarding and acceptance of purchase orders for products on the website b> zooode.com.
In order to purchase through our site the following conditions are required:
- be over the age of 18,
- possess a personal and valid e-mail address;
- possess the requisites to access and enter into legally binding contracts;
- hold a credit card for certification and payment (American Express, Visa, Master Card, Paypal, or - have a current account to arrange a bank transfer).
The purchase can be concluded only for articles published on zooode.com and while stocks last.
Our zooode.com web sales channel is addressed exclusively to those who can be considered "final consumer", and therefore to any natural person acting for purposes not related to their commercial, entrepreneurial or professional activity, possibly carried out. Zoitaly Group Srl reserves the right not to process orders that do not comply with our commercial policy.
2. Conclusion of the contract.
For the conclusion of the purchase of one or more products, it is essential to first register the user following the purchase wizard, and the consequent acceptance of all the sales clauses in addition to the provisions of point 1 of these general conditions of sale.
Before proceeding with the definitive purchase of the products, the user is required to accept these General Conditions of Sale and use of the site and to check the entry of the data made.
We want to highlight that the user who does not share some or even just one of the terms and conditions contained in the General Conditions of Sale is invited not to forward the order form for the purchase of products on zooode.com.
At the end of this phase of entering the above data, the user must make the payment of the order to allow the conclusion of the contract.
Once payment has been made, the purchase order is taken over by zooode.com which will send an email confirming the order received. Once the correctness of the payment, of the personal and shipping details and the availability of the ordered product has been verified, ZOOODE.COM will consider the contract concluded and will confirm by e-mail the execution of the order with all the relative information.
Please note that zooode.com may cancel purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in case of unavailability of products. In these cases, the user is informed by e-mail that the contract is not concluded and that zooode.com has not followed up the order.
In particular, in the case of products no longer available, or on sale at the time of the last access to the site (or sending the order form) but subsequently no longer available, zooode.com will communicate, promptly and in any case within thirty (30) days starting from the day following the day on which the order was sent, any unavailability of the ordered products.
In the case of a contract that is not concluded but which has generated a payment of the price, Zoitaly Group Srl will promptly refund the amount already anticipated by the user.
ZOOODE.COM does not sell used, irregular or inferior products to the corresponding standards offered on the market. The essential characteristics of the products are presented on zooode.com within each product page. The images and colors of the products offered for sale on zooode.com may, however, not fully correspond to the real ones due to the Internet browser and the monitor used.
4. Modification and updating of the General Sales Conditions.
The General Conditions of Sale may be modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will in any case be effective from the date of publication on zooode.com.
In case of non-sharing in whole or in part, with the General Conditions of zooode.com, you are requested not to use our website. Orders accepted before the change are subject to the previous general conditions of sale.
ZOOODE.COM is not responsible for any damage or loss, direct and/or indirect, deriving from the sale of the Articles depicted in the published catalog, for any delayed delivery and/or non-delivery of the product or for any other event not directly attributable to our company.
ZOOODE.COM does not take any responsibility for the loss of products after they have been delivered.
6. Technical information
The technical specifications presented on ZOOODE.COM's website are obtained from the information published by the manufacturer of the articles included in our catalog. ZOOODE.COM, therefore, reserves the right to modify or adapt the technical information of the products in the catalog, even without any prior notice.
The pictures of the articles are indicative and the characteristics of the products delivered may thus differ slightly from the photos in the catalog.
7. Product availability
ZOOODE.COM reserves the right to accept or decline any orders that are placed, and in any case until the goods are sold-out.
The articles being sold could be temporarily out of stock. In such case our esteemed Customers will be informed via e-mail within a maximum of seven days from receipt of the purchasing order. If the article ordered should no longer be available, we will reserve the right to cancel the purchasing request and credit back any amount already paid.
The prices of the displayed products can exclude or include a value added tax. Whether or not the value added tax is applied will be clearly indicated on the page.
Prices may change at any time, without prior warning.
The articles ordered will have to be paid in advance via one of the forms of payment listed in "Methods of Payment".
Please remember that payment will have to be made within 3 working days.
10. Shipment and withdrawal
The articles ordered will be sent via the shipment method chosen in "Methods of Shipment."
The goods travel at the risk of the purchaser, therefore our esteemed Customers are informed that any claim for damages to the goods must be communicated immediately at the moment of receipt of those same goods, by signing the receipt "subject to reservations" and indicating the type of damage.
The Customer is protected by the Italian legislation as regards the Right of Withdrawal (Legislative Decree 15/01/92 n 50).
The Customer is protected by the Italian legislation as regards the Data Privacy Code (Legislative Decree 196/2003).